Customer Testimonials

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Google May 5, 2021

Sales person very knowlgeable. Not high pressureing you.

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Google May 3, 2021

The experience was pleasurable, personal and efficient. I felt that it was genuinely important to the folks I dealt with, that I was happy with my purchase. There was one misunderstanding with my vehicle's options but the concern was immediately addressed to my satisfaction. Currently waiting on a couple of back ordered parts that I requested to addition. I am confident that the Service department will alert me upon arrival and installation will be performed professionally. Thank you for a great experience.

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Google Apr 27, 2021

Great people good servicè love our truck

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Google Apr 15, 2021

They were able to get me into a brand new vehicle the same day! Thank-you Corey Lowery!

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Google Mar 30, 2021

Everyone is very friendly and helpful. I have nothing but positive experiences with Victory Honda. I love my CRV.

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Google Mar 23, 2021

I was allowed to test drive a car, but it was assumed I would buy a new car until I pointed out I was interested in a Certified Used vehicle. It is definitely in the running.

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Google Mar 18, 2021

Lets say these people went above and beyond extreme measures to make sure I left with the civic SI I wanted . I began the process back about 2 months ago with an excellent sales rep named Jennifer. After sending all my info and them doing they’re part, she contacted me that they approved me but needed money down . So while I waited to come up with the money she managed to keep in touch every few days and asked how things were going . When i came up with it , she did exactly what she promised and I walked out with ...

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Google Mar 12, 2021

Update: Within two hours of posting this critical review I was contacted by Ray, the service manager who went above and beyond to rectify the situation. At the end of the day I’m very impressed with how the situation was handled and will absolutely return in the future. Mistakes happen and these guys acknowledged it and made things right. Original: I made an appointment here to fix a safety recall on my Civic airbag inflator. When making the appointment I indicated that I would need a rental vehicle. The information I got from Honda also stated that a rental ...

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Google Mar 11, 2021

I was in and out in 30 minutes for an oil change and tire rotation. Ryan was super helpful with the questions I had since this was my first time in since I bought my vehicle. I would recommend Victory Honda to my friends and family.

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Google Mar 11, 2021

Roy was recommend to me through a family member and he was really great. As a young woman who knows nothing about cars and it being my first real “adult” purchase, I was worried someone would try and take advantage of that or pressure me into getting something I didn’t want but I truly felt Roy was on my side and helped me understand everything going on. I talked to him beforehand and gave him details of what I wanted and he had a Honda Civic ready for me to test drive which is what I ended up going ...

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Google Feb 28, 2021

We had the pleasure of working with Roy. He was more than patient and respectful. The entire staff was welcoming and made you feel like a customer that matters. I will be going back when it's time for another!

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Google Feb 20, 2021

Bought car

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Google Feb 11, 2021

I recently bought a used Honda Accord from an out-of-town used car dealer. The car ran great for almost two months when the engine began to overheat intermittently, lose power at times and soon afterwards, the oil started mixing with the coolant ! I decided to drive it to the Victory Honda Service Dept. in Sandusky, Ohio. I was greeted by a very friendly Service Advisor, Robert Startup. He advised me to leave the car there for a few days while they diagnosed the problem. He then set me up with a courtesy car to use while the car was being ...

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Google Feb 9, 2021

Very friendly and waiting area very clean and not a long wait time to get new tires on

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DealerRater Nov 17, 2016

I have purchased my last 5 cars from this dealership. We had a small mix-up with the paper work this last go around and the girls in the office were so quick to get it fix and very friendly with a positive attitude. I could not even be upset because they were so quick and on top of what needed to be fixed. My sales person Roy was so helpful and not pushy at all. I've also dealt with their service department and they are so pleasant. I usually deal with Ray and DJ both whom have always treated me ...

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